Role of the Competent Person Technical Training

Our Competent Person Training is designed for anyone responsible for the monitoring, maintenance, and safety of water systems. The course provides essential knowledge on the potential risks posed by Legionnaires’ disease and equips delegates with practical skills to control and minimise those risks effectively.

What You Will Learn

This course focuses on the practical aspects of water safety management, including:

• Understanding hazards associated with water systems, including water pathogens and scalding risks.

• Implementing effective prevention, control, and mitigation measures.

• Practical approaches to monitoring and maintaining water systems.

• Overview of regulatory and guidance requirements, including task delivery, monitoring, and record keeping.
  
  

Who Should Attend

This training is ideal for Responsible Persons, Facilities Managers, Maintenance Staff, and anyone tasked with ensuring water safety in their premises.

Course Benefits

By the end of this course, delegates will:

• Have a clear understanding of legionella risks and water hazards.

• Be confident in carrying out practical control measures.

• Understand how to comply with legal and industry guidance.

• Be equipped to maintain accurate records and monitoring practices.
  
  

Topics covered on the course can include:

• Background to Legionella and ecology
• Law & guidance
• Written Schemes / Water Safety Plan
• Protection of maintenance personnel and others
• Tank cleaning procedures
• Cold water storage operation, monitoring & maintenance
• Cold water services with temperatures greater than 20°C
• Hot water storage operation, monitoring & maintenance
• Hot water services with temperatures less than 45°C
• Calorifier flushing
• Calorifier maintenance
• Destratification checks
• Cleaning water systems within buildings
• Showers
• Safe purging of stagnant water
• Maintenance checks for other water systems
• Sampling and monitoring
• Water temperature checks
• General microbiological/Legionella sampling of water
  
  

Course Details

Course Cancellations & Refunds

There are occasions when delegates may need to change their course booking.  We are able to support changes on the following basis:

1) Change of date: When a delegate has communicated with us that they are unable to attend a course, we can transfer them to another course at a later date.  Only one date change is allowed.

2) Delegate Cancellations:  - these are time sensitive:

1. Cancellation requests made before the 14 days preceding the course, options include:
   1. Transfer to another course at a later date.  Only one date change is allowed.
   2. Reallocation of their reservation to another person/colleague.
   3. Refund when payment has been received.  Credit note if invoice is issued and payment has not been received.
2. Cancellations received within the 14 days preceding the course will be assessed on an individual basis; typically, refunds are not given. 
   
   
3. Course Cancellations: In the unlikely event we need to cancel the course, we shall ensure all delegates are transferred onto another course at a later date.
   
   
4. Delegate No show: Leading up to the course date, we communicate with each delegate via email and issue a Teams invite for the course.  On the morning of the training, we complete a registration process. If a delegate has not shown up, we will make efforts to connect with them to check they are attending.  When we are not able to connect with them, they will be removed from the course.  Depending on personal circumstances, we may allow them to transfer to another course at a later date.
   
   
5. Cancellation of delegate bookings:  Water Hygiene Centre (WHC) reserves the right to cancel a delegate’s booking or remove a delegate from a course at any time where we consider it necessary to protect our legitimate business interests, intellectual property, confidential information or training materials. This includes circumstances where a delegate’s professional affiliations, interests or intended participation may give rise to concerns regarding the unauthorised access, use or distribution of WHC’s course content or materials.  Where a booking is cancelled, or a delegate is removed from a course under this clause, any refund, credit or transfer will be considered at WHC’s discretion.

Equality of Access

At the Water Hygiene Centre, we are committed to making our training courses accessible to all delegates. If you require any additional support,  such as specialist training materials or tailored assistance, please let us know so we can ensure full participation. For any questions or to request assistance, contact our team at 01993 840400 or help@waterhygienecentre.com, and we’ll be happy to help.

Do you want to learn more about Legionella training? Read our full "Legionella training courses guide" >